(note: This is the 2nd time Netflix has listened to its customers to reverse a decision, and the FAQ has not yet been updated)
At 16:13 CDT I was pleased to receive this in my email:
We Are Keeping Netflix Profiles
You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.
We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.
-Your friends at Netflix
Here’s a link to the post on the Neflix blog about keeping profiles (via digg).